Resources

Publications

  • HYPERVSN launches in Malaysia and SEA

    Department for International Trade

    HYPERVSN launches in Malaysia and SEA

    Department for International Trade

    HYPERVSN, a London-based company, is a ground-breaking media solution for creating, displaying and managing 3D video content. It uniquely combines a smart management platform and a projection unit, a hi-tech hardware device generating stunning 3D visuals perceived by viewers as hi-resolution holograms floating in mid-air.

    With the help of the Department for International Trade and by participating in the DIT Mega Tech 2017 mission, HYPERVSN was able to extend its partner network across Malaysia and receive comprehensive support from local businesses.

    HYPERVSN launches in Malaysia and SEA

  • UK Cyber Security Overview

    Department for International Trade

    UK Cyber Security Overview

    Department for International Trade

    The UK Government’s Cyber Security Export Strategy harnesses DIT offices worldwide, working in close partnership with other parts of government, trade and commercial experts, academia, industry and industry leading bodies.

    UK Cyber Security Overview

  • UK Smart Cities Overview

    Department for International Trade

    UK Smart Cities Overview

    Department for International Trade

    A smart city uses intelligent technology to enhance the quality of life in urban environments, for instance by minimising waste, optimising energy usage, or reducing congestion. A smart city uses digital and ICT technologies to improve the quality of urban services. This reduces costs and resource consumption. Governments are then able to engage more effectively and actively with their citizens. The UK Government is fully committed to ensuring that Britain stays ahead of the curve in smart cities and smart technologies internationally.

    UK Smart Cities Overview

  • UK Artifical Intelligence Overview

    Department for International Trade

    UK Artifical Intelligence Overview

    Department for International Trade

    The UK already has a competitive advantage in AI, with some of the world’s most innovative AI companies based here and a rich ecosystem of investors, employers, developers and clients. It is a fast-growing area for research and commercial investment, including by major global digital companies.

    UK Artifical Intelligence Overview

     

  • 21st Century Mobile and Digital Opportunities

    Department for International Trade

    21st Century Mobile and Digital Opportunities

    Department for International Trade

    The Chief Scientific Adviser and team offer science and engineering advice to teams across DIT, use their knowledge and connections in Industry to help connect industry and policy makers, support shorter-term trade missions, attend events and meetings and lead the Government Science and Engineering Profession for DIT.

    21st Century Mobile and Digital Opportunities

  • GREAT International Trade Campaign Success Stories: Standard Chartered Bank Malaysia

    Standard Chartered Bank

    GREAT International Trade Campaign Success Stories: Standard Chartered Bank Malaysia

    Standard Chartered Bank

    Standard Chartered Bank, a member of the Standard Chartered Group, was established in Malaysia in 1875 and incorporated as Standard Chartered Bank Malaysia Berhad in 1984.

    As Malaysia’s first bank, Standard Chartered leads the way through product innovation, consistent and strong growth performance and sustainability initiatives. The Bank provides a comprehensive range of financial products and services to corporates, institutions, small and medium-sized enterprises and individuals through its network of branches across Malaysia.

    In 2001, Standard Chartered PLC established its Global Business Services centre in Malaysia – the first international bank to do so in the country.

    It is a part of a broader network of information technology and operations centres with two other hubs in India and China. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and client care capabilities to more than 60 markets in Asia, Africa and the Middle East.

    It also has the distinction of housing Standard Chartered’s first Global Collective Intelligence and Command Centre (CnC). The CnC is designed to be the nerve centre of the Bank, operating 24/7 to enhance the Bank’s capability to provide its clients globally with more reliable and secure banking services using state-of-the-art technology. It is staff with best-in-class software engineers, cyber security experts and operations specialist.

    Standard Chartered’s global cybersecurity centre of excellence is also located within its Global Business Services hub in Malaysia. Among its facilities is a Cyber Security Operations centre and a Forensics Lab. Standard Chartered has the largest dedicated information and cyber security capability in Malaysia’s private sector. This plays a critical role in the Bank’s cybersecurity monitoring and response as well as threat intelligence.

    Standard Chartered Bank Malaysia invests in world-class digital capabilities to offer clients simple, convenient and secure digital banking.

    Malaysia is moving towards a cashless society with infrastructure being put into place to facilitate e-payments which has more than doubled per capita from 2011 to 2017. In the same timeframe, cheque usage has reduced by more than 40% and Bank Negara has more than doubled the number of point-of-sale terminals. Debit card transactions have increased by more than six times in 2017.

    This has presented a shift in client’s expectations and in the way clients pay for items and spend their money. Today, clients want things instantaneously and are increasingly reliant on their mobile devices or digital payment gateways (versus cash).

    Banking solutions must keep up with the shifting needs of clients in this increasingly digital world.

    An important enabler of the digital transformation in the banking sector is security. The banking industry faces a wide range of threats as cyber criminals become more sophisticated in their approach. Standard Chartered’s Global Business Services centre plays an important role in securing the Bank. The CnC’s rapid response capabilities and situational awareness give the Bank the ability to predict, prevent and manage risks.

    By investing in digital banking needs, clients also enjoy other benefits such as saved time, saved cost and instantaneous banking solutions that solve our clients’ pain points while enhancing their client experience.

    These include:

    Chat and video banking – A first-of-its-kind in Malaysia, clients can open an account, get financial advice from wealth experts or buy investment products while enjoying the flexibility and convenience of banking from any location using their laptop or mobile devices. Clients once had to physically walk into a branch to speak face-to-face with an advisor but now, can set up an appointment and video chat from a location of their own convenience.

    Mobile gamification – Standard Chartered is the first bank to introduce mobile gamification to reward credit card users in a fun and instantaneous manner when they shop. Called ‘Shake and Win’, the campaign gave clients the opportunity to win cash back with every minimum spend of MYR100 in a single transaction. This comes with the proliferation of smart devices that saw mobile gamification on a rising trend. A survey done by Nielson1 showed one of the top activities 52% of Malaysians use their device is to play free games. By combining mobile gamification with shopping, the Bank can engage clients in a fun manner while rewarding them at the same time Upon registering for the campaign, clients would receive an SMS to play the ‘Shake and Win’ game.

    Aside from innovating our banking services, Standard Chartered is aware of the transformation that the industry is going through with the rise of start-ups and fintech. The Bank sees this as an opportunity to collaborate and partner with talented individuals and companies that are attempting to transform the industry through its eXellerator lab in Singapore and Hong Kong and SC Studios outpost in Silicon Valley.

    In 2017, Standard Chartered partnered with Allianz Malaysia and Malaysia Digital Economy Corporation (MDEC) to launch the SuperCharger FinTech Accelerator Programme. The programme aims to help international fintech start-ups and scale-ups grow their footprint in Asia.

    Quotes

    “As a bank with a presence in Malaysia for 143 years, we are invested in improving the way we serve our clients across our platforms. As consumers increasingly prefer mobile devices, it comes as no surprise that we are seeing an upward trend in mobile banking transaction volumes. Digitisation is forging ahead and offers an opportunity for us to drive superior client service. That is why we are constantly enhancing our products and services with our clients’ needs in mind.  Every innovation is designed based on client insights to offer solutions that are digitally smart and solves our clients’ pain points.”

    Abrar Anwar, Managing Director and Chief Executive Officer of Standard Chartered Malaysia

    “Standard Chartered’s Global Business Services is at the heart of the Bank’s approach to address the rapidly changing demands of the technology, regulatory and security landscape in banking. The Global Collective Intelligence and Command Centre (CnC) combines best-in-class design, technology and the co-location of subject matter experts in a single, industry-leading facility. The global reach of the CnC means that we can respond proactively to incidents and prevent disruptions, regardless of where these incidents come from. Since its launch three years ago, the CnC has grown rapidly, reflecting our digital focus and our commitment to developing local talent.”

    Matthew Norris, Global Head and CEO, Standard Chartered Global Business Services.

    Standard Chartered Bank Malaysia

  • GREAT International Trade Campaign Success Stories: Redshift Strategy

    Redshift Strategy

    GREAT International Trade Campaign Success Stories: Redshift Strategy

    Redshift Strategy

    Redshift Strategy provides strategic, investment and business development advice to many of the world’s largest telecommunications, mobile, media and sports companies, as well as to governments and regulatory agencies. We help our clients achieve higher growth and innovation by building effective strategies for network infrastructure, content, data analytics, monetisation, customer engagement, investments and partnerships.

    Our role often involves helping clients to make better sense of the future as we race headlong into the imminent explosion of artificial intelligence and robotics in everything we do. In fact, resolving strategic issues and finding solutions for a complex world is at the heart of Redshift’s business.

    Redshift has successfully exported to China, Taiwan, Malaysia, Singapore, Pakistan, Bangladesh, Myanmar, Australia, New Zealand, and to many other countries in Asia.

    Redshift is working for a major Asian telecoms company to support the development and expansion of a brand new wholesale fibre to the home (FTTH) network. It is extending high-speed broadband access to underserved and rural communities. Our role on the project has been to develop the strategic approach and a comprehensive business plan to facilitate network deployment. We have created a roadmap for the company’s network and services up to 2026. Over the coming months, we will refine the business and financial plan and support fundraising, partnership, development and the implementation of programme management.

    Redshift is able to deliver real results and the physical implementation of one of the most sophisticated and ground-breaking broadband fibre roll-out plans of anywhere in the world, combining the latest technological innovation with a workable and profitable business and financial model. The project also involves a unique structure that involves a number of different communications entities working together.

    Redshift was selected by the client for our consistency in the quality of our work over 25 years and from our focus on delivering a fast roll-out schedule. Stephen Taylor, Director of Redshift Strategy, said: “The focus on quality and effective results for our clients and our intense international collaboration from our Hong Kong office, our Asian team and the UK Government’s DIT team has been commendable”.

    To view the publication, please click here.

  • GREAT International Trade Campaign Success Stories: BAE Systems AI

    BAE Systems
    March 2018

    GREAT International Trade Campaign Success Stories: BAE Systems AI

    BAE Systems
    March 2018

    BAE Systems is a British multinational defence, security, and aerospace company. It is among the world’s largest defence companies, it was ranked as the third-largest based on applicable 2015 revenues. BAE Systems is the successor to various aircraft, shipbuilding, armoured vehicle, armaments, and defence electronics companies.

    Apart from the defence aerospace business, BAE Systems ventured into Cyber Security under BAE Systems Applied Intelligence where they have been working with National Security for many years, helping collect and analyse vast quantities of data. high-speed has enabled BAE Systems Applied Intelligence to build a unique set of experience, systems and processes around the threat landscape.

    Malaysian Insurers Collaborate Against Fraud

    BAE Systems is working with insurers in Malaysia to identify and prevent criminals running fraudulent motor claims rinds, thereby disrupting the financing or organised crime in Malaysia, the ultimate goal being to ensure that any cost of fraud is not passed on to the customer.

    BAE Systems leveraged a decade of experience in providing national-scale detection and investigation technology and analytics to root out most difficult-to-find criminals. More than 70 insurers globally use the company’s sophisticated analytics and visual investigation, and alert management tools. BAE Systems took this experience and deployed software for early adopter insurers in Malaysia.

    BAE Systems is using its experience in national-scale detection and investigation technology and analytics used to identify previously undetected criminals to complement the Malaysia Insurance Industry existing efforts. Fraud team are now equipped with the tools to turn alerts into prevented fraud quickly and confidently.

    The Malaysian insurance market is taking an aggressive approach to disrupt and prevent organised motor claims fraud. By working in partnership with BAE Systems, Malaysian insurers will be able to identify and to serious criminal activity that harms them, their customers and wider society.

    Insurers need to review links between claims from all participating insurers and spot patterns of suspected organised fraud that would otherwise have gone undetected. With access to the right information in one place, investigators are able to make the decision to carry out an in-depth fraud investigation more quickly. By spotting and denying more complex and sophisticated forms of fraud, Malaysian insurers can deny organised criminals easy access to cash that may be used to commit further crimes.

    To view the publication, please click here.

  • Advancing ASEAN in the Digital Age

    CARI
    January 2018

    Advancing ASEAN in the Digital Age

    CARI
    January 2018

    The publication was produced by CARI in collaboration with the ASEAN Business Club to capture the ideas and perspectives of business and thought leaders as well as policymakers on the how the digital age will impact the economic prosperity of the region.

    The publication contains 37 articles, including those by heads of government, including Yang Amat Berhormat Dato’ Sri Mohd Najib Razak Prime Minister of Malaysia, the Honourable Malcolm Turnbull Prime Minister of Commonwealth of Australia, and H.E. Hun Sen Prime Minister of Kingdom of Cambodia and several other ministers in ASEAN.

    To view the publication, please click here.

  • UK Mega Technology Mission 2017 (Videos)

    Department for International Trade
    October 2017

    UK Mega Technology Mission 2017 (Videos)

    Department for International Trade
    October 2017

     

    The Mission will comprise the largest ever delegation of UK technology companies to Malaysia. Together with leading industry players in the market, DIT Malaysia has identified opportunities in a number of sub-sectors in Malaysia that match UK strengths: connected IOT (smart technologies); data analytics; cyber security (information security); e-commerce; cloud; fintech; AR; VR; AI, telecommunications and software development.

    To view the Mission website, please click here.

  • Malaysia-UK Technology Partnership (Videos)

    Department for International Trade
    September 2017

    Malaysia-UK Technology Partnership (Videos)

    Department for International Trade
    September 2017
  • Malaysia ICT Sector Report

    British Malaysian Chamber of Commerce
    May 2017

    Malaysia ICT Sector Report

    British Malaysian Chamber of Commerce
    May 2017

    Produced by the British Malaysian Chamber of Commerce (BMCC) as part of the Overseas Business Network Initiative (OBNI), this report gives an overview of the export opportunities available in Malaysia for British technology.

    To view the publication, please click here.

  • Vietnam ICT Sector Briefing

    British Business Group Vietnam
    October 2016

    Vietnam ICT Sector Briefing

    British Business Group Vietnam
    October 2016

    Summarising some of the key information about the ICT sector and why now is the time to be looking at exporting, this report produced by the British Business Group Vietnam highlights this priority market sector.

    To view the publication, please click here.

  • ASEAN Smart Cities Network

    The ASEAN Smart Cities Network

    ASEAN Smart Cities Network

    The ASEAN Smart Cities Network

    The ASEAN Smart Cities Network (ASCN) is envisioned as a collaborative platform where cities from the ten ASEAN Member States (AMS) work towards the common goal of smart and sustainable urban development.

    Its primary goal will be to improve the lives of ASEAN citizens, using technology as an enabler. By focusing on our people, it will adopt an inclusive approach to smart city development that is respectful of human rights and fundamental freedoms as inscribed in the ASEAN Charter. The networking of Smart Cities across ASEAN would also contribute to enhancing better mutual understanding across cultures.

    The ASCN aims to facilitate cooperation on smart cities development, catalyse bankable projects with the private sector, and secure funding and support from ASEAN’s external partners.

    Explore the interactive map here to learn out more about the pilot cities and their priority projects.

    More information on the ASCN can be found here.

Toolkits

  • Digital in 2019

    Hootsuite

    Digital in 2019

    Hootsuite

    This yearly report is one of the world’s most comprehensive studies on digital trends – read by millions of people in more than 150 countries and widely cited in industry publications such as Business Insider, The Australian, and The Next Web.

    A trusted resource for businesses, journalists, NGOs, and governments, this Digital in 2019 Report is the only place to find industry-leading data on global digital trends.

    Featuring analysis by Simon Kemp, a world-renowned digital expert, this report gives you clear insights into social, e-commerce, and mobile usage around the world.

    Digital in 2019

  • Competition Compliance Toolkit for Businesses in ASEAN

    The ASEAN Secretariat

    Competition Compliance Toolkit for Businesses in ASEAN

    The ASEAN Secretariat

    The Competition Compliance Toolkit aims to provide businesses with information on the basic principles of competition law, benefits of competition compliance, as well as guidelines on implementing an internal Competition Compliance Programme (CCP) in the ASEAN context.

    To view and download the full toolkit PDF, please click here

  • ASEAN FinTech Starter Kit

    EY

    ASEAN FinTech Starter Kit

    EY

    Merrill Corporation, in partnership with EY, brings you the EY ASEAN FinTech Starter Kit.

    Merrill has teamed up with EY and content partners FinLab, Innoven, Microsoft and UOB in order to bring the region’s most exciting startups a content site comprising solutions, insights, white papers and promotions, all aimed at aiding promising FinTech startups achieve objectives such as:

    • Bridging the gap between startups, regulatory bodies and traditional financial service players
    • Giving regulatory bodies the assurance that startups will meet industry requirements
    • Giving financial institutions confidence that startups meet compliance standards

    Find out more on how to sign up for the toolkit here

  • DIT Toolkit Trade Subsector Cards Tech Digital

    Department of International Trade

    DIT Toolkit Trade Subsector Cards Tech Digital

    Department of International Trade

    The UK communication subsector’s advanced capabilities, highly-skilled workforce, established ecosystem of outward-looking companies and academic institutions, and Ofcom’s clear and stable market regulation make our companies highly-sought after trading partners, evidenced by being the second largest exporter of telecommunications service globally.

    DIT Toolkit Trade Subsector Cards Tech Digital

  • DIT Toolkit Tech Map Inside Digital

    Department of International Trade

    DIT Toolkit Tech Map Inside Digital

    Department of International Trade

    From London’s status as Europe’s tech capital to Worcester and Malvern’s cyber valley (developing world-leading cyber security) to Scotland’s expertise in-app and software development, all across the UK, our tech industry is making an impact on the global stage. Discover the distinctive tech regions of one of the most innovative nations on earth.

    DIT Toolkit Tech Map Inside Digital

  • DIT Toolkit Invest Tech Brochure Digital

    Department of International Trade

    DIT Toolkit Invest Tech Brochure Digital

    Department of International Trade

    UK-developed technology is changing lives all over the world. From Agri-Tech to zeta architecture, wherever you look, the chances are you’ll find innovative and quality UK products, services and expertise.

    This successful technology industry is being built around a dynamic ecosystem of companies – both startups and established companies – supported by a growing domestic and international market, government backing and one the world’s greatest education and academic systems. Add to this a skilled workforce, supportive financial and legislative framework, business-friendly environment and a comprehensive range of grants and incentives for international companies, and there’s never been a better time to invest in the UK tech sector.

    This guide provides an overview of the UK tech sector’s key capabilities and information on how your organisation can benefit.

    DIT Toolkit Invest Tech Brochure Digital

  • Tech Nation Report 2017

    Tech Nation

    Tech Nation Report 2017

    Tech Nation

    The Tech Nation 2017 Report is part of a groundbreaking annual series that captures the strength, depth and breadth of digital tech activity in the UK. The first Tech Nation report was published in 2015 to help develop an understanding of the vibrant digital tech landscape in the UK.

    Tech Nation 2017 Report

  • Tech Nation Report 2018

    Tech Nation

    Tech Nation Report 2018

    Tech Nation

    Over the last year, the performance of the United Kingdom’s digital tech sector has been world-leading, with British firms attracting more capital than any other European country. Our great strength in technology and innovation, built on the UK’s excellence in R&D and creative thinking, is demonstrated by the breadth of tech activity right across the country, and the powerful networks being forged by the next generation of entrepreneurs.

    As this 2018 Tech Nation Report makes clear, the digital tech sector makes an essential contribution to local economies in our towns and cities. Clusters built around AI, machine learning, cyber security and big data industries are supporting growth, jobs and productivity in communities large and small. Ambitious people are brought together by a passion for new technologies and together become pioneers.

    Tech Nation Report 2018

  • London: The AI Growth Capital of Europe

    CognitionX

    London: The AI Growth Capital of Europe

    CognitionX

    CognitionX was commissioned by the Mayor of London to map AI innovation across London and identify the capital’s unique strengths as a global hub of Artificial Intelligence. The findings of this research will inform the actions the Mayor will take to support the future growth of AI across different industries to drive innovation, productivity and growth.

    AI is a huge opportunity. As the AI growth capital of Europe, London is well placed to maximise the substantial economic benefits of AI over the long term.

    With 758 companies, 645 of which have a London headquarters, London has an AI supplier base that is double the size of Paris and Berlin combined. London has stronger global positions in AI in its leading industries, especially finance, insurance, and law. The rate of new AI supplier formation in London is 42% per annum, significantly faster than the global rate of 24% per annum.

    London’s skilled talent pool provides the capital’s AI suppliers and their customers with a pipeline of technical and entrepreneurial talent. London’s open, tolerant and multicultural society is a powerful draw for AI founders, talent and investors who see the city as a great place to live and work. This is reflected in the fact that 43% of London AI suppliers have a non-UK national as a founder. Community and peer support for London’s start-up community are the best in Europe and London’s founders enjoy strong connections with international entrepreneurs, second only to Silicon Valley.

    London – The AI Growth Capital of Europe